When doing business with a local courier service you may want to know whether or not the courier will load the shipments into the vehicle. In most situations, this will in fact be the case. However, there are variables which can affect the actual loading process. To start with, the majority of items that a courier company picks up are small in nature. A courier will either carry these by hand to pack in his vehicle, or they might use a small trolley if they are slightly larger in nature. Either way, they are compelled to load the shipment themselves for insurance reasons, including the fact that they have to adequately secure their load, if for example they have a full load in a delivery van that could shift, causing damage to either the packages involved, or causing other problems in the case of an accident.
You can run into problems with requesting that a courier driver from a local courier service load a package that is too heavy. If a particular courier service knows beforehand that you have a heavy package, they will send enough men to safely load it, but if you don't adequately disclose the weight of your package this can create problems later, and the driver may refuse to load it. He may also refuse to carry it due to the surcharges that delivery companies often assess to overweight items. Its important that you describe as accurately as possible your items for pickup before the courier company dispatches a driver so that they can both send enough manpower, and the right kind of vehicle.
There are times where the driver might not be responsible for loading directly, but that is mostly in the cases where a local courier service also has a trucking division. A truck might simply back into a loading dock, where the driver might supervise the loading and fixing the load down, but the pallets will be loaded possibly using the forklift in place at the loading dock. These situations that involve moving large cargo are more likely to include staff from the pickup location than the loading of smaller packages and parcels, which is the more common fare of a courier driver. Usually, the best way to determine what services are offered is to be sure and have an upfront discussion with the courier company before you actually place your order to have a driver dispatched, thus avoiding arguments later in the process.
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