On the other day, there was an interview with a very successful and very wealthy business man on the local TV channel. The guy is a self-made billionaire, he said a lot of things in the interview were very impressive and useful, but the best piece of advice he gave was 'never say no', which means to never tell a customer that there's something you can't do even it is out of your ability and capability. You need always tell them that you can do and you will get the things done.
In his case, 'never say no' may work well, however, for the majority of others, this can be very dangerous action if you are not careful. In the process of dealing with clients, the last thing you want to tell a customer is you will do the things that you promised, but finally you are not be able to deliver the goods, services or results due to whatever the reasons. If you do that, it would ruin you pretty quickly. However, if you can deliver anything within a reasonable amount of time then you will vault yourself to levels of success that not everybody can reach.
How can one person do everything? The simple answer is that one person can't do everything, it is impossible. But many people can do many things for one person. And a lot of people can do pretty much anything for one person.
What I mean is that if you can build-up a collection of names and contacts, there is an opportunity for you to count on them to do things for you and your customers. When someone asks you to do something that you don't do, or if the requests are out of your skill area, you still can promise and tell them that you will get the assignment done, and then get it done by someone else.
For example, let's say you have a lawn care business. You are mowing the lawn one day at your client's house; the owner comes out and asks you to build them a waterfall in one of their gardens. You have never built a waterfall but you know someone on your collecting name list that does it all the time. So you promise the homeowner and got the project, and you hand this assignment over to a person who can do the job. This person charges you on a discounted rate (because you have agreed to hand all such work over to him), and then you charge the homeowner the regular cost. Thus you pocket the difference.
Image that, if you had said that you don't do waterfalls at the beginning to the homeowner, for sure he or she would have gone to someone else and give money away to others who probably could do the waterfall and mowed the lawn. What you get? You may have lost this customer all together.
The point I want to make here is that to never miss out on an opportunity, to make your customers happy and to make as much money as possible, you need to do some business networking beforehand, go to the events, seminars or join some social clubs to meet more people and strengthen your connections.
If you are doing business on the Internet, to have and to build a strong online network is indeed important. Social networking sites like Facebook, MySpace, Twitter and LinkIn etc can help you achieve that.
When you do your networking, don't forget to make sure that you are willing to help others out first; pay attention to other people's needs, and give your hand to them if you can.
One of the golden rules in the business is givers gain: by giving a help hand to others, you will get a help hand in return. Apply it correctly, you all can seize every opportunity, as a result, everyone makes more money and every of your customers are happy.
Author Resource:-
Ann Liu, a certified professional Internet marketer and author of Online Profiting. To learn how YOU too can succeed in Internet and affiliate marketing, please visit http://www.marketingbyann.com
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