Many business owners are concerned that a delivery that they sent COD with a Bay Area courier will be refused and are unsure of what will happen at that point. Even though the customer has the legal right to refuse a shipment, and this scenario is very possible, it happens much less often that is thought. For instance, you are in a small business that produces a product that customers will want to place an order for. They will place that order so that they will receive the product you are selling. It's not very often that when someone orders something they purposely set out to purchase will change their mind in the few hours or days that it takes to receive this product. Therefore, chances are that your COD shipment will be received and paid for at the time of delivery.
The business owner has to keep in mind that when shipping COD deliveries that if, for some reason, that shipment is refused, you will be on the hook to pay for the shipment to be returned to you. This cost will probably be the only other expense that you will be required to pay for. For most products or goods shipped COD and should happen to be refused, is a commodity that is available to be resold to another customer who requests the same product and all is not lost.
The courier service will return the product to its point of origin if the shipment is refused. This could be your office, home or wherever you shipped the item from. Most likely, if you are shipping a package COD you will have already set up an account with the courier service before the shipment. The fee you will be charged for the shipment being returned to you will be charged to your account and be billed with your regular bill that is sent weekly or monthly for services rendered.
Shipping COD can be much more beneficial for a business then other methods of delivery and the benefits far outnumber the detriments. To offer COD shipping to your customers shows good faith. This method of shipment was often removed from some businesses options due to the hard economic times we are facing. Marketing your company's products as well as shipping is a very important part of doing business and your success.
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