It is probably fair to stipulate that legal aid claimants have been left to expect an inferior level of service from any firm of solicitors that they have been lucky enough to instruct. Unfortunately, to some extent, this is still the case. At the end of the day, you have to remember that firms of solicitors are running a business, through the services they provide. Therefore, it is perhaps inevitable that when the fees they are able to command are capped quite considerably on a legal aid case, they are going to pay more attention to the clients that have inexhaustible finances available to them.
While we may understand this mentality, to some extent, this does not make this factor acceptable or right. If there ever were a written constitution in the United Kingdom, it would no doubt emphasise that all citizens have a right to seek justice. Regardless of their financial status. There are many within the legal system who would have you believe that this is already the case. Hence the very existence of the Legal Services Commission (who funds legal aid) in the first place.
Alas though, this is far from being the case. The government regularly cut off access to specific areas of law to citizens that are unable to fund legal representation themselves. One big and recent example of this occurred when personal injury legal funding was withdrawn in the year 2000.
It is a fact of life that the best justice is only available to the richest people. However, that does not mean to say that there is nothing you can do to increase your likelihood of finding a good and reliable solicitor. People claiming legal aid have as much right to receive a good level of service from any firm of solicitors, and we are going to tell you how to go about achieving this.
Find out the details for all of the firms of solicitors which accept legal aid cases in your area. One good way of doing this is to consult the Legal Services Commission themselves. Once you are armed with this list, use a good solicitors directory which will provide you with details on how previous clients have rated them. Of course, for solicitors in London and other large cities, your choice will be much larger.
Use the applicable solicitors directory to make an informed decision on how likely the firm will be to do a good job on your case and actually furnish you with the level of customer service you should expect.
Legal aid claimants most certainly should not expect to settle for a poor service. No matter where the funding comes from for your case, you are still a customer and it is only right that firms of solicitors that respect this same policy, should benefit from your custom.
Author Resource:-
http://Solicitor.info helps you find a local legal firm you can trust, based on feedback from its own clients. When you need to find a UK solicitor directory, go to the best to find a solicitor in London
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