For any Toronto courier service that is larger than a simple bike messenger company, there is going to be large issues involving logistics that they have to deal with in order to be the most effective courier company possible for their clients. The midsized to larger courier companies often have many vehicles as part of their fleet, including incorporating full scale trucking operations with many trucks and trailers. This kind of operation often has the necessity of moving goods between different vehicles, or even transferring shipments between companies, as well as storing many kinds of goods on both a long and short term basis for customers. This movement of goods and vehicles creates complex planning requirements, and a very competent logistics planner, or sometimes even an entire logistics department is required in order to ensure that the entire operation remains running smoothly at all times.
It can be easy to see where a company dealing in shipping massive amounts of freight cross country could have severe logistical issues, but sometimes even smaller couriers who only operate within the confines of their own city can have logistics issues to contend with. For instance, midsized couriers often use the classic 'delivery' van in order to operate within a city. These vans can hold many packages comfortably, and so they need to have carefully planned routes in order to pickup and drop off the day's shipments as efficiently as possible, sometimes including transferring loads or parts of loads between vans that operate in different parts of the city. This might not be quite as complex as cross country freight shipping, but it does still require some careful logistics planning in order to maximize the efficiency of the employees hours delivery packages, as well as reducing the amount of time clients have to wait in order to have their packages delivered.
There are a whole host of logistical issues which can confront a courier company, and those who are the most experienced and efficient in dealing with them are going to be able to offer your company the best possible courier service. Keep in mind, not only is the ability to plan and schedule important, but it is equally important to see how a company can take and alter and adapt those plans if something unexpected happens, as almost every area of business will be faced with some sort of surprise sooner or later.